Privacy Policy

At Hambletonian Auto Spa (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you provide while using our website or interacting with our services. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase car wash services, request automotive services, purchase gift cards, join membership programs, or contact us. Hambletonian Auto Spa operates a full-service car wash, detailing center, automotive repair facility, tire center, oil change service, inspection station, and gift shop in Chester, New York. :contentReference[oaicite:0]{index=0}

Information We Collect

We may collect personal information that you voluntarily provide when you:

  • Contact us through our website or by phone.
  • Purchase car wash services, gift cards, or memberships.
  • Request automotive repair, maintenance, detailing, or inspection services.
  • Enroll in loyalty or membership programs.
  • Submit inquiries regarding our products or services.

The information we may collect includes:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Information
  • Vehicle Information
  • License Plate Information (for membership programs)
  • Service History
  • Any additional information you voluntarily provide.

We may also automatically collect certain non-personal information such as your IP address, browser type, operating system, device information, pages visited, referring website, and website usage statistics.

How We Use Your Information

We use the information we collect to:

  • Provide car wash, detailing, maintenance, inspection, and automotive repair services.
  • Process purchases, memberships, gift cards, and service requests.
  • Communicate regarding appointments, memberships, and customer inquiries.
  • Maintain customer accounts and loyalty programs.
  • Improve our website, services, and customer experience.
  • Maintain website security and prevent fraudulent activity.
  • Comply with applicable legal obligations.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, remember your preferences, analyze website traffic, and enhance your browsing experience. You may disable cookies through your browser settings, although certain website features may not function properly.

Third-Party Services

Service Providers

We may use trusted third-party service providers for website hosting, analytics, payment processing, membership management, email communications, spam prevention, and website security. These providers receive only the information necessary to perform services on our behalf.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage users to review their privacy policies before providing personal information.

Sharing Your Information

We do not sell or rent your personal information. We may share information only when necessary to provide requested services, process transactions, comply with legal obligations, or protect our legal rights and property.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on applicable law, you may have the right to access, update, correct, or request deletion of your personal information. To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any revisions will be posted on this page and become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Hambletonian Auto Spa
1 Bryle Place
Chester, NY 10918
Phone: (845) 469-3007
Email: office@hambletonianautospa.com

Hours of Operation: Monday–Saturday 8:00 AM–6:00 PM, Sunday 8:00 AM–4:00 PM.